Shipping Information
Everything you need to know before you order
Here's the full picture on how Armoray handles shipping — what it costs, how long it takes, where we deliver, and what happens if something goes wrong — so you're not piecing it together at checkout.
Order processing
Orders are typically processed the same day or by the next business day. Processing is the time we need to pick, pack, and hand your order to the carrier — it's separate from delivery time.
- Business days only. Weekends and U.S. holidays don't count toward processing. An order placed Friday evening starts processing the next business day.
- You'll get a confirmation email as soon as your order is on its way, with tracking included.
- Peak seasons (summer sun-protection season, holiday gifting) can add a little to processing time.
Free shipping on orders over $24
Enjoy free shipping on all orders over $24. The discount applies automatically at checkout — no code needed.
- The threshold is based on your cart total at checkout. If you're using a discount code, it's the post-discount total that counts.
- Close to $24? Adding one more pair of sleeves or an accessory often costs less than paying for shipping — and unlocks free delivery.
- Free shipping covers standard delivery. Faster methods (below) may carry an additional charge.
Shipping options & delivery times
Shipping is calculated at checkout based on your destination and the method you choose. Once your order ships, estimated delivery times are:
- Economy: 5–7 business days
- Standard: 3–5 business days
- Express: 2–3 business days
Delivery estimates are counted in business days after your order ships, and don't include the processing time above. So a Standard order is roughly 4–6 business days from the day you order, once processing is included.
Planning around a deadline? If you need your sleeves for a specific day, add processing time to the transit window above, and choose Express at checkout if the date is tight.
Where we ship
Armoray is a U.S.-based brand that ships worldwide.
- United States: All 50 states. This is our primary market, so domestic delivery is the fastest and most straightforward.
- International: We ship to countries around the world. Delivery times, available methods, and costs vary by destination and are shown at checkout once you enter your address.
International orders: customs, duties & taxes
When a package crosses an international border, your country's customs authority may charge import duties, VAT/GST, or carrier handling fees for clearance.
These charges are separate from what you pay Armoray at checkout. Our product prices and shipping fees do not include foreign duties or import taxes. Any import duties, taxes, or customs fees are the responsibility of the recipient. Depending on the country, they may be collected at delivery or before the package is released from customs.
If you're unsure what to expect, a quick search for "[your country] import duty threshold" will give you a ballpark — some countries have a value below which no duties apply.
Tracking your order
As soon as your order ships, we'll email you a tracking link so you can follow it to your door. You can also track your order anytime on our order tracking page.
- Carrier scans sometimes lag behind actual package movement, especially during busy periods.
- If tracking stops updating, give it 24–48 hours before reaching out — most packages are still moving.
Shipping protection ($2.99)
Before you check out, you can add optional shipping protection for $2.99 in your cart. It covers your order against three things that can happen in transit:
- Lost packages — the carrier can't locate your shipment.
- Stolen packages — tracking shows delivered, but the package is missing.
- Damaged packages — items arrive broken or harmed in transit.
It's completely optional — you'll see the toggle in your cart and can decide whether to add it. If your area sees porch theft, you're in a shared mailroom, or you're ordering internationally where packages change hands more often, it's a low-cost bit of peace of mind. If you skip it and something goes wrong, you can still contact us — protection just gives you a faster, more streamlined claim.
What if something goes wrong?
Even with reliable carriers, packages occasionally arrive late, go missing, or show up damaged. Here's what to do:
- Delayed: Check tracking for the latest scan. Weather, carrier backlogs, holidays, and (for international orders) customs holds all cause delays, and most resolve within a few extra business days.
- Lost: If tracking hasn't updated in several days or the delivery window has passed with no movement, contact us and we'll help track it down.
- Marked delivered but missing: Check around your property, with neighbors, and with building management, then reach out if it doesn't turn up.
- Damaged: Contact us with a photo of the item and packaging and we'll make it right.
If anything about your shipment doesn't look right, reach out through our contact page — real people answer, and we'll help you sort it out.
Returns & guarantee
Most Armoray products come with a 30-day satisfaction guarantee. If your order isn't right, wear it, wash it, and decide — then start a return within 30 days. For full terms and how to begin a return or exchange, see our returns & exchanges page.
Choosing the right fit up front avoids most returns. Our arm sleeves use a one-size-fits-most design, but the size & fit guide is worth a look — especially for headwear and other accessories.
Tips to save on shipping
- Cross the $24 line. Free shipping is automatic over $24 — if you're close, one more item is usually cheaper than the shipping fee.
- Bundle up. Multi-pair sleeve bundles are an easy way to stock up and reach free shipping in one order.
- Choose Standard if you can wait. It's covered by free shipping over $24 and is almost always the most economical option.
Shipping at a glance
| Detail | What to know |
|---|---|
| Ships from | United States |
| Ships to | Worldwide |
| Free shipping | Automatic on all orders over $24 — no code needed |
| Processing time | Same day or next business day |
| Delivery (after shipping) | Economy 5–7 · Standard 3–5 · Express 2–3 business days |
| Shipping protection | Optional $2.99 add-on in cart — covers loss, theft, or damage in transit |
| International duties/taxes | Recipient's responsibility, not included at checkout |
| Order tracking | Track your order |
| Returns | 30-day satisfaction guarantee |
| Support | Contact us |
Frequently asked questions
Does Armoray offer free shipping?
Yes — free standard shipping applies automatically on all orders over $24, with no code needed. Orders under $24 have shipping calculated at checkout before you pay.
How long does shipping take?
Total delivery time equals processing time (same day or next business day) plus carrier transit time. Once shipped, estimated transit is Economy 5–7, Standard 3–5, or Express 2–3 business days. Your exact window is shown at checkout after you enter your address.
Does Armoray ship internationally?
Yes. We ship worldwide from the United States. International transit times are longer than domestic, and customs processing may add a few days. Duties, taxes, and import fees on international orders are the recipient's responsibility.
Who pays customs duties on international orders?
The recipient pays any customs duties, VAT, GST, or import fees charged by the destination country. These are not included in Armoray's product prices or shipping fees.
How do I track my order?
After your order ships, you'll receive a confirmation email with a tracking link. You can also track it anytime on our order tracking page.
What is shipping protection?
It's an optional $2.99 add-on you can toggle on in your cart before checkout. It covers your order if the package is lost, stolen, or damaged in transit, and gives you a faster claims process for those issues.
What should I do if my order is lost or damaged?
Check your tracking status first. If tracking hasn't updated for several days, the delivery window has passed, or your order arrives damaged, contact us and we'll help resolve it.
What is Armoray's return policy?
Most products come with a 30-day satisfaction guarantee. For full details on starting a return or exchange, visit our returns & exchanges page.